Shipping Policy
Shipping information for EGO cordless outdoor equipment, battery kits, accessories, and oversized products.
We prepare outdoor power equipment, batteries, chargers, parts, and accessories for secure delivery based on product type and destination.
Processing and tracking
Orders are reviewed for payment, availability, address accuracy, and shipping requirements. Tracking details are provided when a shipment is released to the carrier.
Batteries and oversized equipment
Lithium battery products and larger equipment may require ground transport, special handling, multiple packages, or scheduled freight delivery. Timing can vary by product and destination.
Inspecting delivery
Please inspect visibly damaged or oversized packages promptly and keep all packaging while any carrier or support review is in progress.
Shipping help
Email [email protected] with your order number and delivery state.
You might also like
About EGO Power Store
Learn how EGO Power Store helps customers choose cordless outdoor equipment built around the EGO POWER+ 56V ARC Lithium platform.
ReadSupport & Education
Guidance for EGO POWER+ tool selection, 56V battery compatibility, kits, accessories, charging, and order support.
ReadPrivacy Policy
Privacy policy for EGO Power Store customer information, orders, support requests, security, and site analytics.
ReadTerms of Service
Terms for using EGO Power Store and purchasing cordless outdoor power equipment, batteries, chargers, parts, and accessories.
Read
